Shipping & Returns

DOMESTIC SHIPPING

No additional shipping costs added at checkout for most items.

Orders under $40 that fit into a letter will not be sent with tracking (Australia Post no longer provide us free tracking on letters.) If you do need tracking this is an additional $4.00 to cover the cost of a registered post label. This is available to select at checkout. All other parcel size items and orders over $40 will have tracking. You will be emailed the tracking information which is traceable via the carriers website where you can also find estimated delivery times, although I wouldn’t rely on them….

We use the following 3 Couriers:

  • Australia Post picks up at 3pm Monday – Friday.
  • Fastway Couriers picks up around 11am Monday – Friday.
  • Couriers Please picks up around 2pm Monday – Friday.

If you have a courier preference please let us know ASAP


EXPRESS DOMESTIC SHIPPING

If you require Express Postage (Australia Post) please email us or call us and we will price this and add it onto your order.

Estimates of Pre-Paid Express Satchels

up to 500g $15.00

500g to 1kg $17

1kg to 3kg $20

3kg – 5kg $27

5kg+ Please contact us


NEW ZEALAND CUSTOMERS

We use Express Air Freight with EMS International / Australia Post (usually 5 Day Delivery) with tracking.

Prices are weight based. Please place your order through the site and we will submit a separate invoice to you for the freight cost as the site does not automatically calculate this. You can use the weights and prices below to estimate your cost.

up to 500g $15.00

500g to 1kg $17

1kg to 2kg $22

2kg – 3kg $26

3kg – 4kg $30

4kg – 5kg $33

5kg+ Please contact us


OTHER INTERNATIONAL CUSTOMERS

Please email us with your order and country and we will source the best freight options we have available.


RETURNS

You must return items in their original packaging and in the same condition as when you received them (for resale purposes) UNLESS they have been used and found to be FAULTY within 30 Days of purchase.

Faulty items will be refunded in full and Lambda Motorcycles will incur the cost of return postage if required. FAULTY does not apply to user error / user installation. We encourage customers to contact us if they are unsure about how to fit an item.

If incorrect part has been purchased , the buyer will incur the cost of return shipping and a refund of the full purchase price or exchange will result. If paying by PAYPAL you can put in an application to have your return postage costs reimbursed to you via buyer protection: https://www.paypal-returns.com/hc/en-au/requests/new

Activate Paypal Free Returns Feature: https://www.paypal.com/webapps/mpp/returns

Refunds by law:┬áIn Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don’t match the seller’s description.

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